Privacy Policy

This page explains what information Timberline Pet Waste collects when you use our website or sign up for service, how we use it, and who we share it with. If you have questions, contact us any time at ron@timberlinepetwaste.com or (720) 408-6148.

Information we collect

When you fill out a form on our site, call, text, or email us, we may collect:

• Your name, phone number, and email address
• Your service address, including gate or access details you choose to share with us
• Details about your service (how many dogs, how often you'd like visits)
• How you heard about us

We also use Google Analytics to understand how visitors use our site, which collects standard technical information like pages viewed and general location. This is not tied to your name unless you separately submit a form.

How we use it

We use your information to schedule and provide service, send you appointment and service confirmations, respond to your questions, and, if you've opted in, send occasional marketing messages. We do not use your information for anything beyond running and improving Timberline Pet Waste.

Text messages

If you've opted in to receive texts from us, we use them for visit reminders and service confirmations, or, if you've separately opted in, occasional marketing messages. You can opt out at any time by replying STOP (for service texts) or STOP MKT (for marketing texts). Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information you provide is used only to deliver the service you've requested.

Who we share information with

We don't sell your information. We do share it with a small number of services that help us run the business:

• Sweep&Go, our scheduling and customer management platform, to book and manage your service
• Netlify, our website and form host, to receive and store form submissions
• Google Analytics, to understand website traffic

Each of these providers has its own privacy practices governing the data they process on our behalf.

How long we keep it

We keep customer information for as long as needed to provide service and maintain reasonable business records, and delete or anonymize it when it's no longer needed for those purposes.

Your choices

You can ask us to update or delete your information, or to stop contacting you, at any time by reaching out using the contact info above. If you've opted in to texts, you can opt out at any time as described above.

Changes to this policy

If this policy changes, we'll update this page with a new "last updated" date above.

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